When you've been in this industry, as long as I have, you see a lot. The good so good, it's beautiful, and the bad so bad, I'd consider it nefarious, and everything in between. Long before I was an insurance professional, I was a consumer of insurance and obviously still am. Remembering that, I would say, is one of my greatest strengths and a differentiator to be sure. I am very good at viewing things through both my professional and consumer lens.
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